Contact
Talk to us
Everything lands in one inbox, read by the people who run FilmVault: hello@filmvault.pro. Pick the subject that fits so we can answer faster.
Support
Something broken, an upload stuck, a DCP failing validation, a KDM that won't open? Tell us what you were doing and, if you can, the film title it concerns.
Festival storage quotes
Festival Pro capacity is priced after a short review of what you need to ingest and hold. Mention your festival, the rough number of titles, and your dates.
Billing
Charged in error, need an invoice, or want to change a plan? Include the email on your account so we can find it.
Before you write: the FAQ answers the most common questions about pricing, validation, KDMs, and sharing — it might be quicker than waiting for us.